Contact EasyGrade: Report an Error or Ask a Question

Contact EasyGrade to report a wrong result, suggest a calculator, or ask a question. A message that includes the numbers you entered is the fastest way to get a fix.

Contact EasyGrade: the quick answer

Use the message form on this page. Tell us which calculator you used, what you typed and what you expected. We use your details only to reply. Please do not send real student records or anything private. We cannot change your grade, and we cannot see your teacher’s gradebook.

What to include when you report an error

  1. The page address or name of the calculator.
  2. The numbers you entered, and the grading scale you chose.
  3. The result you saw and the one you expected, with how you worked it out.
  4. Your browser and device, such as Chrome on Android.

This lets us repeat the problem. We check it against the grading methodology and fix confirmed errors.

What we can help with

  • A calculator result that looks wrong.
  • A page that does not load, or buttons that do not respond.
  • Ideas for new calculators or clearer wording.
  • Accessibility problems, such as something a keyboard or screen reader cannot use.
  • Privacy questions. See the privacy policy first.

What we cannot help with

We cannot change or explain your school’s grades, decide whether a teacher’s rule is fair, or give academic, legal or financial advice. For those, ask your teacher or school. Results here are estimates. See the disclaimer.

Before you write

Many questions are answered already. Try how it works to choose a calculator, or the grading charts for common scales.

Easygrade logo image

Free grade calculators for students, parents and teachers. See the working, use your own grading scale, and keep your scores private.

Related pages

How do I contact EasyGrade?

Use the message form on this page.

What should I put in an error report?

The calculator, the numbers you entered, the result you saw, the result you expected, and your browser.

Will you change my grade?

No. We run calculators only. Your teacher or school sets your grade.

Can I suggest a new calculator?

Yes. Describe what you want to work out and who it is for.

Is my message kept private?

We use your details only to reply. See the privacy policy.

Should I send student records?

No. Send only the numbers needed to repeat the problem.

How fast will I get a reply?

We do not promise a time. Messages with clear numbers are easier to answer.

I found an accessibility problem. What do I do?

Tell us the page, what you tried and the tool you use. We will look into it.

Do you give study or academic advice?

No. Please ask your teacher or school.